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Privacy Policy

Your privacy is very important to Villa Natura.

We want you to know how we collect, use and protect information about our online guests. This privacy policy will tell you:

What information we collect.
How we may share information.
How you can limit our sharing of information.


WHAT INFORMATION ABOUT RESIDENTS DO WE COLLECT?
Information provided by you. We receive and may store any information you enter on our website or give to our website in any other way. For example, we collect information you provide when you place an application, register with us, send us an e-mail or call us, enter our programs, or enroll or participate in our programs.
This information may include:

your name
your mailing address
your e-mail address
your phone numbers
your credit card number

It may also include any other personal or preference information you provide to us. It may also include information you submit about other people, for example, the name and address of a gift recipient or associated friend or relative.

INFORMATION FROM OTHER SOURCES
We may receive information about you from other sources. This may help improve the personalization of our service to you by providing better product recommendations or special offers that we think will interest you.

AUTOMATIC INFORMATION
We receive and store certain types of information whenever you interact with our website. For example, we use "cookies" like many other websites. Through "cookies" we obtain certain types of information when your web browser accesses our website. There are utilities designed to help you visit websites anonymously. Although we cannot provide you with a personalized experience or certain services at our website if we cannot recognize you, we want you to be aware that these tools exist.

WHAT ARE "COOKIES" AND HOW DO WE USE THEM?
Cookies are alphanumeric identifiers that we transfer to your computer's hard drive through your web browser. Cookies allow us to provide features such as single click apply for our services and storage of items in your Cart between visits. The "help" portion of the toolbar on most browsers will tell you how to prevent your browser from accepting new cookies, how to have the browser notify you when you receive a new cookie or how to disable cookies altogether. However, cookies allow you to take full advantage of some of our website's best features, so we recommend that you leave them turned on.

USE OF ACTIVE-X AND JAVA APPLETS ON THIS SITE
Active-X programs and JAVA applets are executable programs that can be transferred to your computer's hard drive to cause your computer to perform functions in connection with your visit to a Web site. Our Sites do not transfer any Active-X programs or Java Applets to your computer's hard drive.

USE OF THIRD-PARTY MEDIA AND RESEARCH COMPANIES
Our Sites may run limited third-party ads only for those Merchant and Services Partners with whom we link. We do not, however, use third-party media and research companies to place ads for us on other parties' Web sites.

DOES OUR WEBSITE SHARE INFORMATION IT RECEIVES?
We share information we collect at our website within the Company only. The Company may use this information to offer you services that may be of interest to you. All the personal information is downloaded into our databank and is not accessible through the web. The databank is also secured by passwords and is limited to three corporate employees. This will allow us to track any unauthorized access to personal information on our members and eliminate any potential treats through the Internet. While the information is collected on the net, we provide secure links to avoid any backdoor access to the information transmitted live.

CAREFULLY SELECTED COMPANIES AND ORGANIZATIONS
Due to the nature of our services, primarily on the health diagnostics testing, we elected to avoid collecting information and follow the procedures requested by the manufacturers, in completely avoiding the association of the testing to a name. For this reason services are provided through a pass through. You may voluntarily elect to participate in the Personalized Program offered on our Site, a complete program that delivers a personalized assessment, generic offers, and customized nutritional options tailored to your personal health and nutrition needs. Note that the same policy applies to other parties introduced by you to our web sites, such as; spouse, family member, friend or acquaintance. Except as disclosed in this section, we do not store or share your Personalized Health Information. We may share information, other than Personalized Health Information, with family members carefully selected by you, and staff directly involved in providing services requested directly by you, which are part of the Company.

SERVICE PROVIDERS
Our website may share some information with companies that provide support services to us (such as a printer, mailing house, web host or collections agencies) or that help us market our products and services. These companies may need information about you in order to perform their functions. These companies are not authorized to use the information we share with them for any other purpose.

SURVEYS AND PROMOTIONS
From time to time you may voluntarily provide Personally Identifiable Information to complete surveys and questionnaires or to participate in user polls. We use this information to improve our programs and services. We may also use your Personally Identifiable Information to provide you and your family newsletters and other marketing information that coincide with your preferences. You may customize your marketing preferences, or let us know if you do not wish to receive any promotional materials, by adjusting your Subscriptions & Email options on the Site.

PROTECTION OF OUR WEBSITE AND OTHERS
We may disclose information you provide to our website when we believe disclosure is appropriate to comply with the law; to enforce or apply our Conditions of Use and other agreements; or to protect the rights, property or safety of our website, our users or others. If some or all of the business assets of our website are transferred, we generally would transfer the corresponding information regarding our residents, situation that may occur if programming protocols change or hosting on servers take place. We also may retain a copy of that residents information.

WHAT CHOICES DO I HAVE?

E–Mails
If you provide our website with your e-mail address, you may receive e-mails from us. If you do not want to receive marketing or promotional e-mails from us, please select the option of blocking our promotions. You may still receive select e-mails from us if you have requested them through one of our site services such as ICEvirtual.com, or Available to Order Notification. You can discontinue these e-mails by canceling your subscription to these services.

SHARING WITH OTHER COMPANIES
We may share information with carefully selected suppliers, business partners and other organizations that are not part of the Company. These companies and organizations may use the information we share to provide special items you previously requested. If you do not want us to share information you provide to our website with suppliers, business partners and other organizations that are not part of the Company, you can discontinue these e-mails by canceling your subscription to these services.

WHAT ABOUT LINKS TO AND FROM OTHER WEBSITES?
Our website may offer links to other sites. Other sites have their own policies regarding privacy. If you visit one of these sites, you may want to review the privacy policy on that site. In addition, you may have linked to our website through another site. For example, in certain cases you may have linked to ICEvirtual.com through banner advertising on another site. In such cases the site you linked from may collect information from people who click on the banner or link. You may want to refer to the privacy policies on those sites to see how they collect and use this information.

CHILDREN
We recognize the particular importance of protecting privacy where children are involved. We are committed to protecting children's privacy on the Internet and we comply fully with the Children's Online Privacy Protection Act (COPPA). We do not knowingly collect personally identifiable information from children under the age of 13. If a child has provided our website with personally identifiable information, we ask that a parent or guardian call 407- 264- 9882 or contact us and we will delete the information about the child from our files.

YOUR CONSENT
By using our website, you consent to our use of information that is collected or submitted as described in this online privacy policy. We may change or add to this privacy policy so we encourage you to review it periodically. To help you track changes we will include a history of material changes at the end of this privacy policy. This history will begin as of the end of January, 2014 and will include the date the privacy policy was last updated and a description of any material changes.

SECURITY
We are Commitment to Data Security.

We have appropriate physical, electronic and procedural security safeguards to protect and secure the information we collect. Secure Sockets Layering (SSL)

Our websites use Secure Sockets Layering (SSL) to encrypt your personal credit information, including your credit card number, before it travels over the Internet. SSL technology is the industry standard for secure online transactions. Because we use SSL, placing an order online at our website is just as safe as giving your credit card number over the phone. To avoid potential breaches on the data bank we elected to block the data storage facilities, from any Internet connections. To further maximize security of our data, we limit virtual and physical access to our databank servers.

Our security measures are designed to prevent anyone from stealing and using your credit card number. In addition, consumer protection laws protect you against the unauthorized use of your credit card. Under the Fair Credit Billing Act, if your credit card is used without your authorization, your liability for those fraudulent charges cannot exceed $50. So, if someone steals your credit card or your credit card number, your liability is limited to $50 no matter how much the thief charges to your account. If your credit card provider does hold you liable for any part of this $50, we wont be able to cover the liability never to exceed such amount for you. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

"Our mission and passion is to plant seeds of wisdom, knowledge, care and understanding for the best interest of our Seniors"
- Villa Natura Community